FIOS Quantum is Here!
I have FIOS and it’s nice.. I actually get a little higher than the rated speeds for my service, so that’s a bonus. Anyway, they’ve just introduced Quantum which includes a 300mbps option for blazing fast speeds and upgrades to their other options.
Verizon residential consumers can now order the company’s fastest-ever FiOS Internet service, which features heightened flexibility for consumers to order personalized bundles to match their lifestyles.
The new speeds , available in a range of double- and triple-play bundles, plus stand-alone service, offer significant choices for consumers to meet their rapidly expanding needs for online entertainment, news, information communications and e-commerce. These needs have generated a rising demand for faster home broadband service.
“A revolution in speed has arrived,” said Bob Mudge, president of Verizon’s consumer and mass market business unit. “The new FiOS Internet speed and bundle options provide incredible value, and represent the most significant mass scale, consumer broadband speed enhancement in the nation in the past decade.”
The new FiOS Internet tiers containing the highest speeds are named FiOS Quantum and feature upload/download speeds of 50/25, 75/35, 150/65 and 300/65 megabits per second (Mbps). Three of those speeds — 75/35, 150/65 and 300/65 — are twice as fast as those previously offered.(1) In addition, Verizon will continue to offer its entry-level speed of 15/5 Mbps.
(Note: To view a video of FiOS Internet’s ultimate speeds — 300 mbps down and 65 mbps up, visit http://youtu.be/3hsMxzMTlT0 .)
The two highest downstream speed offers – 150 and 300 Mbps – and the new 65 Mbps upstream speed are by a wide margin the nation’s fastest, mass scale residential Internet speeds available. By contrast, the fastest Internet speeds offered by cable-company challengers top out at 105 Mbps downstream and 20 Mbps upstream. (This FiOS Internet speed grid shows specific examples of the benefits of faster downstream and upstream speeds.)
Existing FiOS customers can upgrade to the new bundles and enjoy the faster speeds anytime, with no upgrade fee.(2) While the majority of existing FiOS customers will pay $10 to $15 more per month to double or triple their Internet speed, they may be able to adjust their FiOS TV tiers as desired and pay roughly the same monthly total that they pay now.
“Consumers will receive great value from the FiOS Quantum speeds and our customizable bundles,” saidMike Ritter, chief marketing officer for Verizon’s consumer and mass market business unit. “As consumers stream and watch more movies, sports and shows in their homes on devices other than traditional TVs, such as smartphones, tablets, gaming consoles, smart TVs and Blu-ray players, they need faster broadband to enhance their experience.”
Flexible Bundle Options Give Prospective Consumers Greater Choice
For new customers, prices of triple-play bundles of 15/5 Mbps FiOS Internet, FiOS TV and FiOS Digital Voice unlimited calling will range from $99.99 to $144.99 per month, depending upon which FiOS TV package is ordered. The packages are: Prime, with more than 200 channels and more than 50 HD channels; Extreme, with more than 290 channels and more than 70 HD channels; and Ultimate, with more than 380 channels plus premium movie channels, and more than 110 HD channels.
Double-play bundles of the 15/5 Mbps FiOS Internet and FiOS TV range from $84.99 to $129.99 per month. Stand-alone 15/5 Mbps service costs $69.99 per month on a month-to-month basis, and $64.99per month with a two-year contract.
Triple-play bundles of the 50/25 Mbps speed range from $109.99 to $149.99 per month for new customers. Double-play bundles with FiOS TV range from $94.99 to $134.99 per month. The stand-alone version costs $79.99 per month on a month-to-month basis, and $74.99 with a two-year contract.
Triple-play bundles of the new 75/35 Mbps speed range from $114.99 to $154.99 per month for new subscribers. Double-play bundles with FiOS TV range from $99.99 to $139.99 per month. The stand-alone costs $89.99 per month on a month-to-month basis, and $84.99 with a two-year contract.
Triple-play bundles of 150/65 Mbps speed range from $169.99 to $174.99 per month for new FiOS customers. Double-play bundles with FiOS TV range from $154.99 to $159.99 per month. The stand-alone costs $99.99 per month on a month-to-month basis, and $94.99 with a two-year contract.
The new 300/65 Mbps tier, offered as a stand-alone only, costs $209.99 per month on a month-to-month basis, and $204.99 with a two-year contract.(3)
The FiOS Quantum speed tiers in particular will help consumers enjoy connecting to desired content anytime and anywhere, said Ritter. The fastest speeds will also help consumers take advantage of the rise in bandwidth-intensive activities, the increased number of Internet-connected devices being used simultaneously under the same roof and the growing popularity of watching over-the-top video programming.
Consumers interested in FiOS should visit www.verizon.com/fiosquantum or call 1-800-VERIZON (1-800-837-4966).
(1) Speeds not available in all areas.
(2) Certain restrictions apply.
(3) A network upgrade fee may apply for 150 and 300 Mbps service.
That’s really expensive. Here in the Netherlands. you can get 100/100 mb/s with 2 receivers and telephone for 66 EUROS a month. Where it’s available you can get 500/500 for 86EUROS.
I had the same experience as all the polpee above. When I signed up in March, the Verizon website offered a choice of either a digital camera (value: $250) or a $200 Circuit City giftcard with a 2 year Triple Play contract. The CSR told me I couldn’t choose my gift at that time because I would get a card in the mail after a few weeks to elect my promotion.By May, I still hadn’t received anything in the mail, so I called to ask about my promotion. I was told I had to sign some consent/agreement form on their website and then I would receive a confirmation email and the thing would come in the mail after 4-6 weeks.Well I did all that and still hadn’t heard anything (email or otherwise) so I called AGAIN. This time the CSR told me I was indeed eligible for a $100 gift card. I said surely this must be wrong, I was promised a $200 giftcard when I signed up. After a bit more waiting, the CSR agreed with me that it should be a $200 giftcard. Again, I would receive an email in 1-2 days and the giftcard would be in the mail in 4-6 weeks.After waiting and waiting nothing ever showed up (giftcard or email), and by now I was tired of calling them every month. I finally called them again today (September 25), and the CSR told me there were no promotions, I had missed my chance, everything ended 6/30, I would get nothing, yada yada. I escalated the matter to a supervisor.The supervisor understood my situation very well and I believe really tried to help. Unfortunately, he denied that there was ever a $200 Circuit City giftcard offer ( I’m looking at the past promotions right now and we only had a $100 giftcard ). Nothing I said could convince him otherwise. He said there were other promotions 1) choice of $200 Best Buy giftcard or digital camcorder 2) choice of $100 Circuit City giftcard or digital camera 3) $200 American Express giftcard 4) choice of $50 giftcard somewhere and digital camcorder. Sadly since the promotion was not a part of the original order/contract (it’s something that comes in the mail later ), there is no documentation to support my argument. Finally he agreed to give me a $35 statement credit for the next 6 months (what others have gotten as well).Well, I got on the computer to do a search for any evidence of this mythical $200 Circuit City giftcard because I was SURE I hadn’t misremembered, and that’s how I found this site.I was quite disgusted, though not altogether surprised, that this has happened to so many polpee. It is quite clear Verizon botched this up in a colossal way and is giving polpee the shaft. I’m sure lots of polpee out there have been convinced by Verizon’s CSRs that they misremembered the promotion or missed their chance to redeem their giftcard. I’m glad you’re on top of this issue and standing for what’s right.