I have been a long time AT&T customer mainly because of their devices and not because of their service or policies. Even though I have never really had a problem with AT&T, it seems I have been in the lucky few category according to Consumer Reports who just ranked AT&T worst for the second straight year. 66,000 of Consumer Reports subscribers said “No Ah Ah” to the Death Star which spanned 22 metropolitan markets.
Verizon and Sprint where one and two followed by T-Mobile who rated “significantly better” than higher priced AT&T. But Consumer Reports said that it was prepaid phones that hit closer to the mark with consumers:
“Our survey indicates that subscribers to prepaid and smaller standard-service providers are happiest overall with their cell-phone service,” said Paul Reynolds, electronics editor for Consumer Reports. “However, these carriers aren’t for everyone. Some are only regional, and prepaid carriers tend to offer few or no smart phones.The major carriers are still leading options for many consumers, and we found they ranged widely in how well they satisfied their customers.”
So what say you? Drop a comment and let us know what you think.