WTF Microsoft? Ugh….

If you are using Microsoft Outlook 2010 64Bit Version you can expect to have some problems syncing your Windows Mobile Device via Windows Mobile Device Center. What’s the problem? The Problem is that if “you install an unsupported version of Outlook 2010, Outlook contacts, email and calendar items will be removed from the phone during the first sync time.”

The only cure for this is to run a 32-bit version of Outlook 2010 that uses a standard MSI installation.

So you are probably thinking that Microsoft will eventually fix this aren’t you? Mmmm not so much…

There are no plans to update Windows Mobile Device Center to improve compatibility with Outlook 2010.”

Jump after the break to read the whole rundown on the Outlook 2010 64BIT version issues syncing a Windows Mobile Device to Windows Mobile Device Center or CLICK HERE to check out Microsoft’s Alert.

Thanks to Bob T. for the tip!

From Microsoft:

Error message when you try to sync Windows Mobile Device Center with either Outlook 2010 64-bit version or with a Click-to-Run installation of Outlook 2010: "Either there is no default mail client or the current mail client cannot fulfill the messaging"

SYMPTOMS:

When you try to sync Windows Mobile Device Center with either a 64-bit version of Microsoft Outlook 2010 or with a Click-to-Run installation of Outlook 2010, you may receive the following error message:

Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client

Windows Mobile Device Center syncs correctly with a 32-bit version of Outlook 2010 that uses a standard MSI installation.

MORE INFORMATION:

There are no plans to update Windows Mobile Device Center to improve compatibility with Outlook 2010.
If a sync partnership already exists and you install an unsupported version of Outlook 2010, Outlook contacts, email and calendar items will be removed from the phone during the first sync time.
Mail, contacts, calendar and tasks can still be synced over the air with a Microsoft Exchange server running Exchange Active Sync. Windows Phone can also sync over the air with Hotmail, Gmail, Yahoo mail and others. Windows Mobile Device Center can still be used to sync non-Outlook data from the computer to a Windows Phone even if running Outlook 64 bit or Outlook Click-to-Run.
If you want to sync a Windows Phone with Outlook 2010, you can use a 32-bit version of Outlook 2010 that uses a standard MSI installation.

2 COMMENTS

  1. This is a completely unreasonable response from Microsoft. Without seeing what customer respone woudl be they have unilaterally decided to not update the WMDC to support Outlook 2010 64-bit.

    They seem to be taking the worst of “Apple” these days in their approach to things when it comes to WinMo. The things that were actaually good about WinMo and MS in general are going away and the things that are good about Apple will not be re-created by MS IMO. It’s a fail all around.

    Sean

  2. So by this then I have to buy another copy of office 2010 – a 32bit one is that correct.

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