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Phil Schiller says iPhone 5′s scratches right out of the box is ‘normal’

Phil Schiller says iPhone 5′s scratches right out of the box is ‘normal’

The iPhone 5 is racking up an impressive list of things gone wrong. The latest is the scratches and dings reported by consumers when they unbox their brand new iPhone 5’s. Liquid metal, the rumor said, strong and durable Apple said.  Well, the customers are saying something completely different. Many are upset to find the device less than flawless right out of the box!

In true Apple form, the SVP response to an email insisting this was “normal.” WOW!

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