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Haven’t we heard this one before?

steve“You’re holding it wrong!”

Yeah, remember, that’s what Apple said about the iPhone 4’s antenna.  Well, that’s what they’re saying (basically) about the purple exposure when you take pictures with the iPhone 5.  (Or as my husband commented, “The camera sucks.”)

A Gizmodo reader tried to get an answer about the mysterious purple-ing on pictures, and after first being told ‘well that’s not right,’ he got this little gem of an email:

Dear {redacted},

Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5’s camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work {redacted}. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is ***********

AppleCare Support

So remember, boys and girls, it’s not the device’s fault – it’s YOURS.  You don’t think “correctly.”

Android & WP hardware manufacturers: OPPORTUNITY IS KNOCKING.  Again.  Why can’t you people capitalize on this stuff??  I’m not advocating Apple to fail totally, just get knocked down to reality.  I’ve said it before, and I’ll continue to say it: I want to see market share to even out and become more competitive.  The consumers will win.  Do you see the innovations happening in WP? This is what happens when you need to scramble for market share. Do you see Apple’s complacency? This is what happens when you’re so far ahead, you don’t have to care.

Source: Gizmodo