To this day, I can’t recommend Windows Phones to any business user and it’s the same reason as it was the day the platform was released. If you use your phone for work, you care about phone calls, emails and the ability to view attachments on your phone in a pinch – that’s probably the core things you do. Unfortunately, email is more than just viewing emails as they arrive. Three years ago I listed the following complaints about Windows Phone email:
- There’s a default font for email. You can’t change that. So if I’m out of the office and sending an email from my phone it’s obvious since the font is something like Curly Cue 12
- If I want to forward an email it’s an all or nothing affair. I can’t edit that email. If you’ve ever had a chain of emails you know how often you want to redact a few lines before circulating it. No deal without a copy and paste job to try to get around it.
- You can’t email Adobes. OK you can forward an email with an Adobe attached to it but you can’t ‘reply all’ and attach an Adobe saved on your phone and you can’t start a new email and attach a locally saved Adobe. This hits a wall with the inability to alter text within emails as I just noted.
- Attachments are a mess in general. The same ‘Adobe’ issue is present in Office files. If I want to attach a Word, Excel or PowerPoint file I can’t ‘reply all’ and attach it. If you hit the ‘attach’ button that means you’re sending a picture. The only option is to start a fresh email but you need to go into the Office hub and start with the file and share it from there. So you can’t attach two office files and you can’t just reply to a chain of emails so if there was a chain you need to copy the recipients, go to the Office hub and then start from there. It’s very unnecessary, messy and often insufficient
- Want to jump onto your VPN and grab a file to view or email around? Yeah not happening. There are some apps that let you remote desktop but that’s not an ideal solution. VPN should be standard
- This is only slightly on point but if you’re on a call and an email comes in, you get those three ‘dings’ with the third being the loudest and most annoying. Really, I’m trying to talk on the phone – no need to make me take my ear off the phone because an obnoxious incoming emails sound is constantly pinging me, a few seconds for each email
- The inability to forward contact information or open and save vcards. We now have some third party apps to send contact information but this has to be native
OK so vcards are no longer an issue. The rest haven’t been addressed. This has been going on for years. As a business user, I’m forced to remote into my desktop to actually deal with attachments. I can’t recommend anyone use this platform when such a simple and routine function can’t be performed. And nothing in the released details of Denim appear to address this. I’m pretty fed up with it at this point and I can’t imagine that people within Microsoft are using Windows Phones and not running into this wall all day . Come on Joe Belfiore – get this done already.