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Nokia Acknowledges Lumia 900 Connectivity Bug–Software Update and $100 Credit Being offered

There have been complaints of the Lumia 900 having connectivity issues and it was unclear what the issue was. Well now we now. Nokia has acknowledged a driver issue related to memory management that can lead to connectivity issues. So, what are they doing about it? A software fix is coming on April 16. If you’re impatient you can go get an updated phone now. In either event, you also get a $100 credit on your AT&T bill, even if you haven’t bought the phone yet and buy it before April 21. I have to say, the issue may have been a nuisance but what a response. This makes on contract phones free. Here’s the complete statement:

This has been a memorable few months for Nokia in the US. After an award-winning product introduction at CES, followed by an incredible awareness campaign (in which we decked Times Square out in a range of colors), the stars were aligned for a successful sales start for the Lumia 900 at AT&T. On Monday, we saw that kind of a kick-off come to fruition, with a very positive response on day one.

However, soon after AT&T began selling this flagship device, we identified a software issue. In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity. As a proactive and prudent measure, we decided, together with AT&T, to take immediate action. We have identified the issue, and have developed a solution.

If you have already purchased a Lumia 900, we are making two options available to you:

• You will be able to update your device with the latest software via Zune on or around Monday, April 16th.


• Swap your current Lumia 900 for an updated Lumia 900

We apologize for any inconvenience this may have caused. As a gesture of good will, every individual who has already purchased a Nokia Lumia 900 — or who will purchase one between now and April 21st – will receive a $100 credit to their AT&T bill.

We believe the Nokia Lumia 900 is unlike any other smartphone on the market. It represents an exceptional balance of power, ease of use and value, all wrapped in one of the most stylish, striking designs ever. At $99.99 at AT&T, we think the Lumia 900 is already a fantastic deal. And now, it’s unbeatable.

Note: This rebate WILL apply to Amazon purchasers as well and the credit will automatically be applied to your account.